About us

First Data Merchant Solutions – the payments specialists

We are the payments specialists, focused on helping you grow your business

First Data Merchant Solutions is an Australian affiliate of First Data Corporation, the largest merchant acquirer in the world, which gives us the expertise and capabilities to ensure that our clients’ money moves accurately and securely anytime, anywhere.

From corner shops and boutique outlets to major retailers, First Data Merchant Solutions enable businesses to accept a range of payment types - easily, securely and reliably, whether business is conducted in-store, on the go, by phone, or online.

As the payments specialists, our range of products and solutions has helped more than 11,000 merchants in Australia to easily accept debit and credit card payments wherever they do business.

Our sister company, Cashcard, is also part of the First Data group. Cashcard is a leading ATM solutions provider, helping businesses maximise revenue and increase foot traffic while providing their customers with convenient and reliable ways to access cash.

Why choose us?

With more than 30 years of payments experience and deep industry knowledge in Australia, our expertise and experience will ensure that your money moves accurately and securely anytime, anywhere. We understand that simplicity is crucial, and that is why we make payments as easy as possible with reliable processing.

Our innovative payments solutions can not only help your business increase efficiency, but also reduce operating costs and drive revenue growth.

We hold a unique position in the Australian marketplace. Unlike any other merchant solutions provider in Australia we offer our clients a combination of...

Bank-independence

Bank-independence

Our bank-independent model allows us to be unbiased, with a single-minded focus on payments. Our clients can choose who they bank with while at the same time accessing our payments expertise and comprehensive product suite.

Tailored products to suit your business needs

Tailored products to suit your business needs

We offer flexible options, which includes customisable products, personalised business branding on receipts, terminals and screens, and tiered EFTPOS pricing plans.

Easy, secure and reliable payment products and solutions

Easy, secure and reliable payment products and solutions

We offer our clients a comprehensive range of payment processing solutions designed to drive greater in-store and online customer traffic. A 24/7 helpdesk, 99.99% switch uptime, PCI compliance, and easy access to our online account management tool are a few examples of the ways we aim to add value for our clients.

Global experience and 10 years local expertise in merchant solutions

Global experience & 10 years local expertise in merchant solutions

Our aim is to always deliver market-leading payments solutions that are locally relevant to our clients’ businesses, while tapping into international best practice and innovation.

First Data Merchant Solutions provides your business with:

  • Tailored EFTPOS pricing plans to best meet your specific requirements.
  • Access to broad payments expertise, with more than 30 years of experience in Australia.
  • Reliable 99.99% scheduled switch up-time even during your busiest time.
  • Service and support when you need it via our 24/7 customer service specialists.
  • Additional services such as Mobile top-up app, Pay-at-Table app, free online reporting and your logo displayed on the terminal and receipt.

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